Roxie Daisy Privacy Policy, Terms & Conditions

*For GDPR requirements and passing your details to couriers regarding delivery, please see our Post and Returns Page at the top of this website*

Website Terms, Conditions & Privacy

These terms and conditions govern all usage of our website by yourself, by using our website to agree to all of the terms of usage in full. If you do not wish to be bound by these terms and conditions, or any part of the terms and conditions you may not use our website, for do so do is to agree in part and in full. By purchasing an item from our online store, you also agree to our delivery and returns policy.

Our website uses cookies, by using our website, and therefore by agreeing to our terms and conditions, you also agree to the use of cookies as per our privacy and cookies policy.

We or our licensors, own all intellectual property rights to the website, in the website and of material on the website. All rights to intellectual property are reserved in subjection to the following:

You may view, download for cache for purposes only, and print material from our website for your own personal use only; subject to all our terms and conditions and restrictions therein.

You must not republish any material from this website in any publication online or elsewhere without prior authority from ourselves to do so; you must not show any material from our website in public, you must not duplicate, reproduce or exploit the material on our website for any commercial use, inclusive of renting, selling or sub-licensing material from our website or for any other reason toward commercial gain. You may not edit or change material on this website. You may not redistribute material from our website, unless such material has already been expressly made public by ourselves such as our newsletter or updates, and this being allowable for redistributed only within your organisation.

Our website is for the purpose of acceptable use only, you must not purport to use our website in such a way that it may cause damage to the website, inaccessibility or accessibility to and of the website, or in any way which is illegal, fraudulent, harmful or potentially so, nor in any way purport to use our website in connection to activities which are illegal, fraudulent or harmful as per above.

You must not use our website to host, transmit, use, publish or distribute or for any other non specified activity which consists of or is linked to any malicious computer software. (spyware, worm, trojan horse, virus, keystroke logger, rootkit, and any other such malicious computer software)

You must not use our website to use or send unsolicited communications, commercial or otherwise. You must not use our website for purposes related to marketing without our express written consent. You must not use our website for automated or systematic data collection activities including without limitation such as data harvesting, mining or extraction and scraping.

Access to certain parts of our website are restricted, we reserve the right to restrict these and any other parts of our website, or indeed the whole of our website at our discretion.

If you are provided with a User ID and password, enabling you to access restricted parts of our website, inclusive of other content and services, it is your responsibility to keep the password secure. and confidential. Should you have reason to believe that there has been unauthorised usage of your account or password, please notify us in writing immediately. You are responsible for any activity on our website

arising from your failure to keep secure and confidential your password; and you may be held liable for any losses arising out of this failure.

You must not use another person's ID or password to access this website, unless you have their express permission to do so. We reserve the right at any time and without notice or explanation to suspend, cancel, revoke and/ or disable a User ID, Password or Account.

You warrant that by using our website, by opening an account, or placing an order, that you are the person you have stated to be and not an imposter using information belonging to other people, or information that is a fictitious.

We do not warrant the completeness or accuracy of the material published on this website, inclusive of claims about what products can do or purport to do are made by the Brand or Manufacturer of the product, not by ourselves i.e. the eye cream that reduces wrinkles, nor do we commit to ensuring this website is always available, remains available or that the material on this website is up to date. As permitted by law we exclude all representations and warranties and conditions relating to this website and the use of this website, including without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and the use of reasonable care and skill.

The terms and conditions will not exclude your or our liability for death or personal injury resulting from negligence, nor limit or exclude your or our liability for fraud or fraudulent misrepresentation, nor limit any of your or our liabilities in any way that are not permitted under law, nor exclude or limit in any way your or our liabilities that are not excluded under law.

The limitations and exclusions of liability are subject to and are governed by all the terms and conditions of usage of this website and in relation to the subject matter of these terms of usage where liabilities arise albeit in tort, including negligence , contract or breach of statutory duty

We provide this website usage, information and services to you free of charge, and therefore we will not be liable to you for any loss or damage of any nature. We will not be liable to you for any losses arising via any events that occur outside of our reasonable control. We will not be liable to you in respect of business losses arising including without limitation, loss of or damage to profit, income, revenue, use, production, savings (including anticipated savings), business contracts, commercial opportunities and including goodwill. We will not be liable to you in respect of any loss or corruption of data, databases, or software. We will not be liable to you in respect of any special, indirect or consequential loss or damage.

You hereby indemnify us and commit to the undertaking of keeping us continually indemnified against any and all losses, damages, costs, liabilities and expenses, inclusive of and without limitation any legal expenses and any amounts paid to us by a third party in settlement of a claim or dispute on the advice of our legal advisers. incurred or suffered by us arising out of any breach by you of any provision of these terms of use, or arising out of any claim that you have breached these terms of use.

Without prejudice to our other rights under these terms of use, if you breach these terms of use in any way, we may take such action that we deem appropriate which may include suspension or prohibition of usage of an account and/or court action against you.

We may revise these terms and conditions at any time; revised terms and conditions will apply from the date of publication on our website.

There is no right of assignment for you in regard to your rights and obligations under these terms, however we reserve the right to assign to a third party to deal with on our behalf all issues of our rights and/ or obligations under these terms.

Should a term of these conditions be deemed unlawful or unenforceable, the other provisions continue in effect; therefore we would consider that that part be deleted and the terms and conditions remain without that such part.

These terms and conditions are for the protection and benefit of both you and ourselves, and are not intended to benefit a third party or be enforceable by a third party. The exercise of both your rights and our rights in relation to these terms and conditions is not subject to the consent of a third party.

The entire agreement between you and ourselves is covered by this terms of use policy together with our privacy policy and constitute the entire agreement in terms of usage of our website and supercede all former agreements in respect of use of our website. These terms will be governed and construed under English law and any disputes arising will be subject to the jurisdiction of the courts of England and Wales.

Ensuing from our use of website terms and conditions and our privacy policy are our delivery and returns policies should you purchase from our website, which are also part of our Consumer agreement covered under Consumer legislation in the UK.

Company Name as Registered with HMRC: Viva-City

Administrative Address: Roxie Daisy, Ironworks, Ashford, Kent TN26 1NJ

Privacy Policy 

This policy covers how we use and protect any information that you give us from use of our website and by other means that is then stored electronically. 

We are committed to information assurance, and have put in place managerial, electronic and physical processes to ensure your information is safeguarded from unauthorised access or disclosure. 

We will only use your identifiable information as governed by this policy. We reserve the right to make changes to this policy as and when we deem necessary.  

Information we may collect: name and address including post code, email address, telephone numbers, demographic information such as places, preferences and interests, other information relevant to offers and/or customer surveys.  

We need your information to process your order and obtain payment, and for internal record keeping.  

Our Website uses Cookies:  

Most websites you visit will use cookies to help improve user experience or as a means of remembering you for future visits, or just for a current visit, via either session or persistent cookies. Cookies do a range of tasks, they help with navigating, storing, recognising and improving website interaction, like allowing a website to remember what's in your shopping cart for example. If you log into a website which uses cookies you can look at lots of different pages whilst logged on. If you log into a website that does not use cookies, the website will not remember you if you look at a new page and will log you out of your session. Some companies use cookies for advertising or marketing purposes based on location and browsing habits. Cookies may be set by a website you are visiting or by other websites who run content on the page you are viewing. A cookie is a small file stored on your computer or other device by a website server and is readable only by that website. Sometimes it is possible to block cookies, but you may lose some of the website functions.   

We may use your information to improve products and services, we may periodically send promotional emails that we think may be of interest to you, we may rarely contact you by email, telephone, or post for market research purposes, we may send you information about our sister websites or third party websites should we think they would be of interest.   

Our website may have links to other websites, and should you use a link and leave our website, we are no longer responsible to assure your data.   

You may wish to restrict the storage and usage of your personal data. When completing online forms, look for boxes which offer restricted use and apply them, should you change your mind after consenting to such, please send a request for change in writing to us.    

We do not sell, distribute or lease your personal information to third parties unless we have your express permission in writing to do so, or if we are required by law to do so.  

If you believe that any personal information we hold on you is incomplete or incorrect, please notify us in writing or by email. Should you wish to view any of your personal information that we hold, please request to view in writing and for this service there will be a small fee.   

By using our website you are bound by both our cookies, privacy and terms and conditions policies, you have the right not to be bound by choosing not to use our website.    

Cookies Policy: 

You are invited to decline the use of cookies when entering our site.  Roxie Daisy follows GDPR requirements and we do not hold any of your information for any purposes other than to deliver your purchases, and we retain your email address only if you agree to receive our newsletter. 

Website Provider: 

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

• Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
• Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
• Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
• Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

[Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies]

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.